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Augmented print and workflow - savings, efficiency and outstanding service

The TUC had grown unhappy with the level of service and value-for-money obtained from print manufacturers and awarded Aura a 5-year contract to manage their print estate

20% cost savings

Improved equipment reliability

Solution based on operational needs

Business Challenge

The Trades Union Congress (TUC) brings together more than 5.5 million workers who belong to their 48 member unions. Having previously relied on relationships with individual print manufacturers, and found the service to be lacking in areas, the TUC chose Aura to manage their print estate. Two significant deciding factors were the fact that Aura were manufacturer agnostic, and that the solutions would be based on operational needs rather than print hardware being chosen on machine functionality, as had been the case before.

Aura Solutions

The new print estate, now more appropriately matched to the print requirements of the organisation, resulted in 20% cost savings compared to the previous printing function. Not only that, but improved equipment reliability, better resource efficiency, a lower carbon footprint, and superior document security were achieved. Printing less – thanks to print management software – has certainly helped the TUC to do more.

With better quality print easily at their fingertips, and without common printing niggles, staff are now freed up to focus on their main work objectives, improving productivity, focus and the working day experience, across the organisation.

"The most impressive thing so far has been their level of service and attention to detail"

Print Room Manager

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