Like most businesses, Saga, a British company travel, insurance and financial services company was forced to shut its doors during the lockdown in 2020, and all the staff had to transition to fully remote working. The organisation soon realised that this (forced) experiment had a positive outcome on the business and its employees, and presented an opportunity for a change of a working model – the creation of an environment that would enable agile working, with seamless physical and virtual collaboration, and empower their staff to work from anywhere. This pause gave Saga the perfect opportunity to rethink and optimise their estate capacity, reimagining the building as a modern working environment with lots of open spaces, collaboration areas, and a flagship large meeting space for company’s functions.
The aim was to make the headquarters building a draw to colleagues’ post-pandemic, encouraging them to return to the office for collaboration and training – while still offering the flexibility of remote working.